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E-mail: [email protected]

Our e-mail address

All contact goes through one address: [email protected].

Messages that claim to come from us through any other channel are not genuine and should be ignored. There is no paid support line, and we never charge for answering a question about the guide. Writing in simple English is fine.

Topics we can help with

Questions about how Aviator works, how the demo behaves or why we described something the way we did are all welcome. So are reports of errors. If a link on the site leads somewhere unexpected, please mention the page and the link text so we can check it. Suggestions for topics the guide should explain better are welcome as well.

Please do not include

We will never ask you for login details, verification codes, payment information or copies of ID. If you receive a message that does, and it claims to come from us, it is not genuine. When you write to us, share only what is needed to explain your question. If you are unsure whether something is needed, leave it out.

What we cannot help with

Some requests we simply cannot act on:

We have no way to look into these.

What happens next

Once your e-mail arrives, someone reads it and decides what to do:

We do not promise a response time, but no message is ignored. Notes that only say thanks may not get a reply, but they are read too.

Last updated: Oct 13, 2026

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